Refund policy

Since most of our items are custom creations and individualized products, we do not accept returns or offer exchanges except in instances of damage and issues as detailed below.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for further clarification at contact@aichasdesigns.com